WIPO ASSIGNS PATENT TO RINGCENTRAL FOR "UNIVERSAL CALL MANAGEMENT PLATFORM" (AMERICAN INVENTORS)

GENEVA, June 15 -- Publication No. WO/2011/068878 was published on June 09.

Title of the invention: "UNIVERSAL CALL MANAGEMENT PLATFORM."

Applicants: RINGCENTRAL, INC. (US).

Inventors: Vlad Vendrow (US), Vi Chau (US), Praful Shah (US) and Vladimir Shmunis (US).

According to the abstract posted by the World Intellectual Property Organization: "Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts."

The patent was filed on Dec. 1, 2010 under Application No. PCT/US2010/058569.

For further information please visit: http://www.wipo.int/pctdb/en/ia.jsp?ia=US2010/058569

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